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Frequently Asked Questions

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What are Other Policies?

Course Cancellation
Brooklyn Conservatory of Music reserves the right to cancel a class due to insufficient enrollment. If a class is cancelled, the student will receive a prorated refund for all remaining sessions. If the student is not enrolled in other lessons or group classes, registration and installment fees will be refunded as well. Refunds take 4-8 weeks to process.

Lateness Policy
Instructors are only obligated to wait halfway into a lesson for a late student. If the student has not informed the registration desk or instructor by the halfway point of the lesson, the instructor is allowed to leave. When a student arrives late, instructors are only obligated to teach until the lesson's scheduled endpoint. If an instructor is late, the remaining time will be taught, with the missed time made up at a later date by the instructor.

Withdrawal/Refunds
All withdrawal requests must be submitted in writing (mail, fax, or email) to the registration office.  Refunds will only be given within the first four weeks from the start of the semester.  If you register after the fourth week of the semester, you are committing to the remainder of the semester and are not eligible for a refund. Students requesting withdrawals within the first four weeks of the semester will be held responsible for prorated tuition for completed sessions (including absences) plus 10% of the total contracted tuition. Registration and Payment Plan fees are not refundable in the event of withdrawal. Refunds take 4-8 weeks to process.

Personal Property
The Conservatory is not responsible for personal property either lost or damaged on our premises.

Materials

The student is responsible for providing his or her own music books, sheet music, instruments, and materials, except where fees have been charged along with the class tuition.




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